Coming soon, overview of this book and sentiment
When facing a problem with an unknown solution ask the following questions:
- Why do we have this problem?
- How do we solve this problem?
- What specific steps must we take to solve this problem?
Ask tough questions of oneself
Three Questions People Ask of Their Leaders
- Can you help me? (Competence)
- Do you care for me? (Compassion)
- Can I trust you? (Character)
When leaders learn and live good values, they make themselves more valuable and lift the value of other people
Good leaders exhibit three qualities
- Humility: understanding your place in the bigger picture
- Authenticity: being comfortable in your own skin
- Calling: have a purpose bigger than you
Identifying Leaders to grow
- Influence- do they influence others
- Capacity - do they have the potential to grow and develop
- Attitude - do they desire to grow and develop themselves
- Chemistry - do we like each other
- Passion - are they self motivated
- Character - are they grounded
- Values - are our values compatible
- Teamwork - do they work well with others
- Support - do they add value to me
- Creative - can they find possibilities in the impossible
- Options - can their contribution give me options
- 10 percent - are they in the top 10% of those on the team
Others are more likely to listen to us if first we listen to them
Communication tip: Ask people to tell me something I NEED to hear but may not WANT to hear.
Good leaders ask great questions that inspire others to dream more, think more, learn more, do more, and become more.
Questions to ask team members, customers
- What do you think?
- How can I serve you?
- What could I do for you that would make your job easier, make you more successful, and make the team better?
- What do I need to communicate?
- Did we exceed expectations?
- What did you learn?
- Ask after meetings or situations to inspire inspection and adaptation. People start to think about what they learned in anticipation of this question
- Did we add value?
- How do we maximize this experience?
- What do I need to know?
- How do we make the most of this opportunity?
- How are the numbers?
- What am I missing?
Rule of 5 for improvement
- Ask questions
- File what you learn
Positive supportive people to add to a team
- Believers - people who believe in you and your vision
- Achievers - people who contribute to the team with excellence
- Conceivers - people who bring good ideas to the table
- Relievers - people who compliment your skills and abilities
Let loneliness drive you to aloneness. When you are feeling the weight of leadership, find ways to get by yourself and think things through.
“Were any great men born in this village?” - “No, only babies.”
Demonstrating competence as a leader
- Work hard - people respect a hard worker
- Think ahead - begin with the end in mind
- Demonstrate excellence - the better you are the higher your credibility
- Follow through - bring things to completion
- Care about the people you lead
- Make things right
- Tell the truth
What really matters to you?
- What makes me sing?
- Identifies joy
- What makes me cry?
- Touches your heart
- What makes me dream?
- Sparks your imagination
- What makes me excel?
- What makes me different?
Onboarding as a new leader
- Strengthen relationships
- Earn peoples trust
- Position team members appropriately
- Create clear expectations
- Determine peoples capacity
“Motivation is always in direct proportion to the level of expectations “
Raising the bar for employees
- Are you reaching your maximum potential?
- What would you like to do better?
- Do you know how to reach your maximum potential?
- Can I help you?
Law of Magnetism - Who you are is who you attract
Traits for identifying motivated people
- Positive attitude
- Can articulate specific goals for their life
- Proven track record of success
“When you made the choice to start, you made the choice to finish. It’s not two choice; it’s one.”
Tips to help people become finishers
- Show them the big picture
- Give them accountability
- Help them schedule their time
- Provide a work partner
- Reward only finished work
If you give effort to negative people you must ask yourself:
- How much of my energy will I let them take?
- How much of my time will I let them take?
- How much of my focus will I let them take?
- How much of my joy will I let them take?
- How much of the resources will I let them take?
These questions help you realize the cost to keeping negative/unproductive people
Inspiring a team
- Share your passion - contagious
- Paint the picture of a better future
- Show how their role makes a difference
- Challenge them to keep growing
“When we have made our last climb, we are old, whether forty or eighty” - Fred Smith